Privacy Policy

Last Updated: June 9, 2025

This Privacy Policy describes how My Store (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.kaliralondon.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect the Services, our rights, and the rights of others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. “Personal information” refers to data that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly

The personal information you submit through our Services may include:

  • Contact information such as name, address, phone number, and email.

  • Order information including billing and shipping address, payment confirmation, email address, and phone number.

  • Account information such as username, password, security questions, and other security-related details.

  • Customer support information including messages or details you choose to share with us.

Certain features may require you to provide information directly. If you choose not to provide this information, some features or access to Services may be limited.

Information We Collect Automatically

We may automatically collect certain data about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include your device information, browser type, network connection data, IP address, and interaction with the Site and Services.

Information We Receive from Third Parties

We may receive information from third parties such as:

  • Companies that support our Services, like Shopify.

  • Payment processors (e.g., bank account details, credit/debit card information) to process payments and fulfill orders.

  • When you visit our Site, interact with emails, or engage with advertisements, we and our partners may collect data via tracking technologies like pixels, SDKs, and cookies.

Any third-party information is treated in accordance with this Privacy Policy. See also the section Third-Party Sites and Links below.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to fulfill our contract with you, including processing payments, shipping, returns, creating and managing your account, and enabling functionality related to your use of the Services. Shopify may also match your account with other Shopify services you use, subject to their privacy policies.

Marketing and Advertising

We may use your information for marketing purposes such as sending promotional messages by email, text, or postal mail and showing relevant ads on this and other websites. If you reside in the EEA, this processing is based on our legitimate interests under Art. 6(1)(f) GDPR.

Security and Fraud Prevention

We use personal information to detect, investigate, and respond to fraud, illegal activities, or harmful behavior. If you register an account, you are responsible for safeguarding your credentials. Contact us immediately if you suspect a security breach. This is based on our legitimate interest to maintain security per Art. 6(1)(f) GDPR.

Communication and Service Improvement

We use your information to provide customer support and improve the Services, based on our legitimate interest under Art. 6(1)(f) GDPR.

Cookies

We use cookies on our Site. For specific information related to our Shopify-hosted store, please visit: https://www.shopify.com/legal/cookies.

Cookies help manage and enhance the Site, conduct analytics, and personalize content and ads. You can usually manage cookies via your browser settings, though disabling cookies may affect site functionality.

How We Disclose Your Personal Information

We may disclose your information in the following circumstances:

  • With vendors and service providers (e.g., IT, payments, data analytics, customer support, shipping).

  • With business and marketing partners in accordance with their privacy policies.

  • When you give us consent or request disclosure (e.g., for social media widgets).

  • With affiliates or corporate group entities, based on legitimate interest.

  • In business transactions (e.g., mergers) or legal obligations (e.g., subpoenas).

Categories of Data and Recipients

Data Category Recipients
Identifiers (e.g., name, email, account info) Vendors and service providers
Commercial Information (e.g., purchases, support) Business and marketing partners
Internet Activity (e.g., Usage Data) Analytics and ad partners
Geolocation (e.g., via IP address) Vendors and service providers

We do not use or disclose sensitive personal information without your consent or to infer personal characteristics.

Third-Party Sites and Links

Our Site may link to third-party sites. We are not responsible for their privacy practices. Public or semi-public information (e.g., social media) may be visible to others. Links do not imply our endorsement unless explicitly stated.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from children. If you're a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

We do not “sell” or “share” (as defined under applicable law) personal information of individuals under 16.

Security and Retention

No security method is 100% secure. Avoid sending sensitive data via insecure methods. Retention depends on operational needs, legal obligations, and account management requirements.

Your Rights

Depending on your location, you may have the following rights:

  • Access / Right to Know

  • Deletion

  • Correction

  • Data Portability

  • Opt-Out of Sale/Sharing/Targeted Ads

  • Limit Processing

  • Withdraw Consent

  • Appeal Denials

  • Manage Communication Preferences

You can exercise your rights via the Site or by contacting us. We may verify your identity before processing requests. You may appoint an authorized agent to submit a request on your behalf.

We will not discriminate against you for exercising your rights.

Complaints

For complaints, contact us using the details below. If unsatisfied, you may have the right to appeal or contact your local data protection authority. EEA users can find a list of supervisory authorities here.

International Users

We may transfer your personal data outside your country, including to countries without the same data protection laws. For EU data transfers, we rely on Standard Contractual Clauses or other lawful mechanisms, unless the destination country is deemed adequate by the European Commission.

Company Information

ARKES INTERNATIONAL LIMITED

Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong

BRN: 78958063

Contact Us

For questions about this Privacy Policy or to exercise your rights, email us at:
📧 info@kaliralondon.com

Unless otherwise specified, we are the data controller of your personal information under applicable data protection laws